GeoAppSmart for Text Alerts
Flexible | Configurable | Extensible
GeoAppSmart for Text Alerts is a super flexible widget based app which maps text messages in real-time
Peter is an operations manager at an electric utility. A key task for Peter is reacting to outages and sending crews on-site to fix issues. But Peter has found that the reporting of outages can be a slow process, often relying on customer complaints being forwarded from customer service. He would like a faster way to discover problems to help speed up the maintenance process. GeoAppSmart for Text Alerts has proven the answer to the problem. Now Peter can see on a map reports of power outages in near real-time. That has dramatically improved the reaction time of maintenance staff; problems are now fixed quicker. Peter now has a much better operational picture of his customers and power outage problems.
– Direct mapping of texts
– Real-time data feed
– Staff and public texts mapped
– Fast reaction to reported problems